FAQs

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Sterlingsoltution Help Center | 24x7 Customer Care Support

Help Guides

The sterlingsolutions Help Centre page lists out various types of issues that you may have encountered so that there can be quick resolution and you can go back to shopping online. For example, you can get more information regarding order tracking, delivery date changes, help with returns (and refunds), and much more. The sterlingsolutions  Help Centre also lists out more information that you may need regarding sterlingsolutions  Plus, payment, shopping, and more. The page has various filters listed out on the left-hand side so that you can get your queries solved quickly, efficiently, and without a hassle. You can get the sterlingsolutions  Help Centre number or even access sterlingsolutions  Help Centre support if you need professional help regarding various topics. The support executive will ensure speedy assistance so that your shopping experience is positive and enjoyable. You can even inform your loved ones of the support page so that they can properly get their grievances addressed as well. Once you have all your queries addressed, you can pull out your shopping list and shop for all your essentials in one place. You can shop during festive sales to get your hands on some unbelievable deals online

Popular Questions

Can I ask the delivery agent to reschedule the pickup date?

Yes. You can schedule the pickup date based on your convenience.

What if I miss my Sterlingsolutions order pickup?

Do not worry, the delivery agent will try to pick up again on the next working day.

Is it necessary to have an account to shop on Sterlingsolutions?

Yes, it’s necessary to log into your Sterlingsolutions account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security.

You’ll have access to a personalised shopping experience including recommendations and quicker check-out.

I see the 'Cancel' button but I can't click on it. Why?

A greyed out and disabled ‘Cancel’ button can mean any one of the following:

1. The item has been delivered already

OR

2. The item is non-refundable (e.g. Gift Card)

Why do I see different prices for the same product?

You could see different prices for the same product, as it could be listed by many Sellers.

Is installation offered for all products?

Installation and demo are offered for certain items by sellers through the brand or an authorised service provider. Please check the individual product page to see if these services are offered for the item.

What is the Sterlingsolutions return policy for cash on delivery?

In case of cash on delivery, you will have to provide a bank account number for the refund.
For replacement/exchange, you will be given an alternate product for the returned product.

If I have found a security Bug/Vulnerability/Issue what should I do?

We take security very seriously at Sterlingsolutions. If you have found an issue on Sterlingsolutions , you can report it to info@sterlingsolutions.in with the below details:

1. Steps to reproduce the bug/issue

2. Your web browser/mobile browser’s name and version

3. Screenshot/screencast (if any)

Canara Bank Building, A-28 3rd, Ramgarh, Jahangirpuri, Delhi, 110033
Reach us by email any time! We’ll do our best to respond as quickly as possible. Our Email Address is info@sterlingsolutions.in
Talk to us directly for additional help immediate answers to your questions. Our Number is +91 96540 25492